Welcome to Fly Today International Travels. These Terms and Conditions (“Terms”) govern your use of our website and services including but not limited to flight ticket bookings, international and Umrah tour packages, visa assistance, hotel bookings, forex exchange, travel insurance, and transfer services. By using our website or engaging our services, you agree to be bound by these Terms.
If you do not agree to any of the terms outlined below, please refrain from using our services.
1. General Terms
- Fly Today International Travels operates from Lucknow and provides both domestic and international travel services.
- We reserve the right to modify, update, or terminate any part of our services or these Terms without prior notice.
- Continued use of our services following any changes implies your acceptance of the updated Terms.
2. Booking and Payments
- All travel bookings are subject to availability and final confirmation.
- Full or partial payment must be made as per the specific service package or offer terms.
- Prices may vary based on real-time availability and exchange rates.
- Payment once made is considered final unless specified under cancellation terms.
3. Cancellation and Refund Policy
- Cancellation policies vary depending on the airline, hotel, visa authority, or package provider.
- Fly Today International Travels will charge a service fee for any booking cancellations or modifications.
- Refunds, if applicable, will be processed based on the supplier’s policies and timelines.
- Umrah Packages and visa fees are typically non-refundable once processed.
4. Passport, Visa & Travel Documents
- It is the customer’s responsibility to ensure they have valid passports, visas, and required travel documents.
- We offer visa assistance, but the final approval is at the discretion of the respective embassy or consulate.
- Fly Today International Travels is not liable for visa rejections, delays, or entry denials by immigration authorities.
5. Umrah and Religious Tour Services
- All religious tour packages are subject to the laws and regulations of the Kingdom of Saudi Arabia and other relevant authorities.
- It is the responsibility of the traveler to comply with health, dress code, and religious protocols.
- Fly Today International Travels cannot be held liable for unexpected disruptions during the pilgrimage, including delays, closures, or cancellations.
6. Forex & Insurance
- Forex exchange services are subject to RBI guidelines and require valid ID and travel documentation.
- Travel insurance is optional but recommended. Coverage details depend on the policy issued by third-party insurance providers.
- We are not responsible for claims decisions or disputes related to insurance providers.
7. Limitation of Liability
- Fly Today International Travels acts as an intermediary between the customer and travel service providers.
- We are not responsible for any loss, injury, damage, delay, or inconvenience caused by third parties or force majeure events (e.g., natural disasters, strikes, political unrest).
- Our maximum liability in any circumstance will be limited to the amount paid by the customer for the service in question.
8. User Conduct
By using our website or services, you agree not to:
- Provide false or misleading information
- Misuse or interfere with the functioning of our website or systems
- Copy, scrape, or reuse content from our website without permission
- Use our services for unlawful, unethical, or fraudulent activities
9. Intellectual Property
- All content on this website, including logos, images, and text, is the intellectual property of Fly Today International Travels.
- Unauthorized use or reproduction of any content is strictly prohibited.
10. Jurisdiction and Governing Law
- These Terms and Conditions are governed by the laws of the Republic of India.
- Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.
11. Contact Us
For questions, concerns, or complaints regarding these Terms, please contact:
Fly Today International Travels
First Floor, FF-2, CC-64 Tehseen ganj, Thakurganj, Lucknow, Uttar Pradesh 226003
📞 Phone: 09936408419
📧 Email: info@ftitravels.com-flytodayinternational@gmail.com
🌐 Website: https://ftitravels.com/
Effective Date: 23-05-2025